Product
Our products always state the size. The size of various bracelets and all watches can be adjusted with the enclosed tool.
View here our manuals.
What is included in the box depends on the product you have purchased.
-The watches are delivered in a wooden box, containing a tool to adjust the watch to your wrist size. There is also a certificate and care advice.
-The bracelets/anklets are delivered in a wooden or cardboard box, or in a linen bag. The wooden bracelets come with a tool to adjust the bracelet to your wrist size. There is also a certificate and care advice.
The materials we use come from nature. Every tree is different and therefore every product is unique. Each model therefore has its own characteristics, through color and texture. That is why we can guarantee you an original and individually unique product.
Yes, the watches and bracelets are made of real wood or bamboo. Which wood or bamboo the product is made of is indicated in the specifications of the product.
In general, our watches and jewelery are not waterproof. Wood is a natural material and its color can change due to contact with water. In any case, we recommend that you remove the product before washing your
hands, showering, exercising and swimming, so that you can enjoy the unique product for as long as possible.
See the specifications of each watch is indicated how waterproof the watches are.
Delivery and Return
View here our shipping policy
We pay the tax both inside and outside the Netherlands. As a result, you will never be bothered by extra costs afterwards.
Your product will be shipped with PostNL or DPD.
The Track & Trace code will be sent by email as soon as the package has been sent.
Your package is always insured.
If the product arrives damaged, please contact us at klantenservice@woodystore.nl
All orders are shipped from the Netherlands. Ordered before 20:00 is shipped the same day. As a result, your order in the Netherlands will be received the next working day. In Germany and Belgium the delivery time is 2-3 working days. In the rest of Europe the delivery time is an average of 4 working days.
You can always call, email or WhatsApp us. We will help you solve this problem. Customer Service
You can always call, email or WhatsApp us. We will help you solve this problem. Customer Service
You can always call, email or WhatsApp us. We will help you solve this problem. Customer Service
View here our return policy
Payments
Yes, with all payment options an SSL connection is used to protect your bank and personal data.
You can easily make a purchase via iDEAL, PayPal, Google pay or Apple pay. You can also choose to pay afterwards with Klarna afterpay. You can also make a purchase via Giropay, KBC/CBC, Belfius Direct Net, SOFORT Banking, Bancontact, Visa, MasterCard, Maestro or American Express.