Woodystore cares deeply about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Woodystore. The effective date for the validity of these terms and conditions is May 10, 2021, with the publication of a new version the validity of all previous versions will expire. This privacy policy describes which data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you have provided to us. If you have any questions about our privacy policy, you can contact our contact person for privacy matters. You can find the contact details at the end of our privacy policy.


About the data processing


Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Web Store Software


Shopify

Our web store is developed with Shopify software. Personal data that you provide on behalf of our

services available to us are shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.


Web Hosting


Strato

We purchase web hosting and email services from Strato. Strato processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Strato has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Strato is obliged to observe secrecy under the agreement.


Email and mailing lists


Klaviyo

Our website uses Klaviyo, a third party that sends e-mail traffic

of our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through Klaviyo's servers. Klaviyo will be your

Never use

name and e-mail address for your own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Klaviyo.Klaviyo uses cookies and other internet technologies

that provide insight into whether e-mails are opened and read Klaviyo reserves the right to change your

to use data to further improve the service and to share information with third parties in this context.


Strato

We use the services of Strato for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Strato does not have access to our mailbox and we treat all our e-mail traffic confidentially.


Payment processors


Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by law.


Ratings


WebshopKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the service, for which we have given permission to WebwinkelKeur. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.


Shipping & Logistics


PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.


Invoicing and accounting


E-bookkeeping

We use the services of

to keep track of our administration and accounting

E-bookkeeping. We share your name, address and residence details and details regarding your order.

This data is used for the administration of sales invoices. Your personal data will be

sent and stored protected. E-bookkeeping is obliged to secrecy and will keep your data

treat

confidentially. E-accounting does not use your personal data for purposes other than

described above.


External sales channels


Purpose of data processing


General purpose of the processing

We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.


Automatically collected data

Data collected automatically by our website is processed for the purpose of our

further improve services. This data (for example your IP address, web browser and

operating system) are not personal data.


Cooperation in tax and criminal investigations

In some cases, Woodystore can be held under a legal obligation to

sharing your information in connection with government tax or criminal investigations. In such a

In case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.


Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you

indicates that you no longer wish to use our services. If you indicate this to us, we will

also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we

invoices with your (personal) data, so we will keep this data for as long as the applicable

Save

term is running. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.


Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with

in relation to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.


Right of access

You always have the right to process the data that we process or have that relate to your person or

be traceable to that, to see. You can make a request to that effect to our contact person for

privacy matters. You will then receive a response to your request within 30 days. If your request is granted

we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.


Right of rectification

You always have the right to process the data that we process or have that relate to your person or

be traceable to this, have it adjusted You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.


Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.


Right to portability

You always have the right to process the data that we process or have that relate to your person or

be traceable to this, to have it performed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, in such a case, we can no longer continue the service, because the secure linking of data files can then no longer be guaranteed.


Right to object and other rights

In appropriate cases you have the right to object to the processing of your personal data

by or on behalf of Woodystore. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.


Cookies


Google Analytics

Cookies are placed via our website from the American company Google, as part of the "Analytics" service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.


Third party cookies

In the event that third party software solutions use cookies, this is stated in this

privacy statement.


Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.


Contact details

Woodystore

van Herwijnenplantsoen 259 3431 VH Nieuwegein The Netherlands T (030) 227-3640 E info@woodystorenl


Contact person for privacy matters

Nigel van Batenburg

.